Shipping policy

At Marie Collective, we carefully prepare every order with love and attention to detail. We want your shopping experience to be as seamless as possible, so please review our shipping information below before placing your order.

Shipping Rates

We currently offer standard shipping to Puerto Rico and the mainland United States.

  • Puerto Rico: $8.00

  • Mainland United States: $10.00

  • Free Standard Shipping: On orders of $150 or more.

Order Processing

Please allow 1–2 business days for your order to be processed and prepared for shipment. Processing times do not include weekends or holidays.

Orders placed during weekends or holidays will begin processing on the next business day.

Shipping & Delivery

All orders are shipped using standard shipping services. Delivery times may vary depending on your location and carrier operations.

Please note:

  • Estimated delivery dates are not guaranteed.

  • Processing time is separate from shipping time.

  • Delays caused by weather, holidays, or carrier operations may affect delivery times.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package's journey.

Shipping Address

Please double-check your shipping address before completing your purchase.

  • Customers are responsible for providing accurate and complete shipping information.

  • Shipping addresses cannot be changed once an order has been placed.

  • Incorrect or incomplete addresses may result in delivery delays or returned packages.

Lost or Stolen Packages

If your package appears to be lost or has been marked as delivered but cannot be located, please contact us at mariecollectivepr@gmail.com with your order number.

While carrier-related issues may be outside our control, we'll do our best to assist you in reviewing the situation and identifying the next steps.

Questions?

We're always happy to help! If you have any questions or concerns regarding your order or shipping, please reach out to us at mariecollectivepr@gmail.com.

Thank you for shopping with Marie Collective!

Every version of you deserves to feel beautiful. ♡